Careers

The typical American worker spends over 2,000 hours a year on the job.  So, we know how important it is for these hours to be filled with work that challenges and fulfills.  We can proudly say that jobs at R.P. Ryan Insurance are about growing personally and professionally, and making a difference.

R.P. Ryan Insurance has a strong history of success and steady growth. As we continue to expand, we expect to hire talent in areas needed to support a growing insurance company.

At R.P. Ryan Insurance we pride ourselves on having one of the best-trained and most well respected teams in our industry.   This career isn’t for everyone, but the best agents in our company will tell you there’s nothing else like it.

We invite you to explore your career options with us:

  • New Agent
  • Receptionist

Current Position Available:

  • Customer Service Representative (CSR)

Daily job duties/CSR responsibilities include:

Providing prompt and efficient customer service to agency clients and third parties.

Accurately identifies and addresses inquiry/problem(s) and takes appropriate steps to correct and satisfy client/third party concern.

Reviews policy coverage

Database management including scanning.

Navigates insurance websites to address cancellations, billing issues, policy inquiries and changes.

Mails policies and renewal letters utilizing templates.

Corresponds to clients via email with proper business etiquette.

Speaks with clients and other callers with a polite and professional demeanor.

Requirements:

Must have proficient computer, organizational and customer service skills.

Ability to prioritize, multi-task, problem solve and cope in a team oriented fast-paced environment.

Ability to recall data and details.

Ability to interpret policy coverage

Ability to take direction from manager.

Follows through and completes assignments accurately and independently.

Effective written and verbal communications skills are essential.

Checks own work for accuracy and completeness.

Ultimately obtain an insurance license.

 

Please fill out the attached Employment Application and return with your resume to:  info@rpryan.com.

R.P. Ryan Job Application