The typical American worker spends over 2,000 hours a year on the job. So, we know how important it is for these hours to be filled with work that challenges and fulfills. We can proudly say that jobs at R.P. Ryan Insurance are about growing personally and professionally, and making a difference.
R.P. Ryan Insurance has a strong history of success and steady growth. As we continue to expand, we expect to hire talent in areas needed to support a growing insurance company.
At R.P. Ryan Insurance we pride ourselves on having one of the best-trained and most well respected teams in our industry. This career isn’t for everyone, but the best agents in our company will tell you there’s nothing else like it.
JOB OPENING:
PERSONAL LINES CUSTOMER SERVICE REPRESENTATIVE
Our agency is in immediate need of a personal lines customer service representative. The ideal candidate is a motivated, self-starter who is process-minded and efficient, with excellent organizational skills, strong communication abilities and the willingness to learn new things.
The ideal candidate has:
Strong computer and accurate data entry experience
Excellent attention to detail and the ability to multi-task
Exceptional telephone etiquette
Outstanding organizational skills
A positive attitude that does not say “not my job”
Ability to resolve problems and work gracefully under pressure
A strong customer service disposition with excellent written and verbal communication skills
Proactive, not reactive attitudes
Primary duties:
Answer incoming customer service phone calls
Data Entry and scanning documents into our system
Calling insurance and mortgage companies to resolve issues
Take premium payments from customers.
Maintain client relationships with follow up phone calls.
Job Requirements:
Must pass the licensing requirements within 90 days of hire
Upbeat, friendly demeanor
Ability to accurately document conversations with clients
Ability to work gracefully under pressure
Patience
Understanding of Microsoft Office and general PC skills
Ability to pass a federal background check and fingerprinting
Salary and Benefits:
Hourly pay starting at $18.00 to $20.00 per hour
Full Time M-F 8-5
Paid time off
Employee IRA w/company matching
Please send your resume to rpr26@cox.net.
